You can contact us by phone from Monday to Friday
8.00 a.m. - 12.30 p.m. und 1.00 p.m. - 4.30 p.m.
+49 (0) 29 38 / 978 39-0
If you have any technical difficulties with our products, our service technicians are more than welcome to find a quick and professional solution.
Our Service department can also be reached by e-mail:
Address for Repair submissions (Germany):
German Sport Guns GmbH
Auf den Geeren 23
To provide a quick and therefore inexpensive repair, please enclose a completed and signed repair form.
You will find our Repair submissions form in PDF-format here.
Under a statutory warranty, free repair or replacement of the defective product will be performed.
If you have any claims about the warranty, please contact your dealer first!
The following criteria may lead to loss of warranty claims: